Returns & Exchanges
At Diamond Beauty Online, we want you to glow with confidence; if you are not completely satisfied with your purchase, you may return unopened products within 30 days for a full refund. Please note that for hygiene reasons, we cannot accept returns on cosmetics or skincare items that have been opened or used.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Your Products
Securely place the unused items in their original packaging, ensuring all protective seals are intact to qualify for a reimbursement.
Ship to Diamond Beauty
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing