Frequently Asked Questions
Everything you need to know about your Diamond Beauty experience.
Are your beauty products authentic?
Absolutely. At Diamond Beauty Online, we source all our products directly from authorized distributors and the brands themselves to ensure 100% authenticity and quality.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while express options are available at checkout if you need your glow-up sooner.
What is your return policy for skincare and makeup?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. Please contact our support team to initiate a return.
Do you ship internationally?
Yes, Diamond Beauty ships to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.
Are your products cruelty-free?
We curate a wide selection of cruelty-free and vegan brands. You can easily filter for these attributes on our shop page to find products that align with your values.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless shopping experience.